Help Center / Waitlist & review photos

Waitlist and review photos

Sumerzé Help Center

Two small things that help: a waitlist when the day you want is full, and a photo to show how your service turned out.

Waitlist for a full day

  • The time isn't held for anyone: everyone on the list is notified at once, and whoever books first gets it.
  • You can leave the list anytime from the same screen.
  • You can be on up to 20 waitlists at a time.
  1. When you pick a day and every time is taken, you'll see "This day is fully booked".
  2. Tap Notify me if a time opens up.
  3. If someone cancels or moves their booking that day, you get a notification and a card in your notifications.
  4. Open it and book the time, if it's still free.

A photo in your review

  • When you leave a review you can add one photo (optional).
  • It appears on the provider's profile, under your review. Tapping it opens it full screen.
  • Show the service or the result. Don't include other people without their permission, personal information or anything that breaks the Community Guidelines.
  • Photos that break the rules can be removed, like any review.

For providers

  • You don't need to do anything for the waitlist. When a booking on a full day is cancelled or moved, customers waiting on that day are notified automatically.
  • Review photos show up on your profile with the review, next to your reply.

Related: Change a booking's time · Reviews & badges policy · Community Guidelines